When you visit our website accesshearingaids.com, the browser used on your device automatically sends information to our website server. This information is stored temporarily in a log file. The following information is collected without any action on your part and stored until it is automatically deleted:
We process the aforementioned data for the following purposes:
We store your phone number, order history, email, shipping and billing addresses in your user account. For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never, sell or give any of your information to any third party. We might use your email to send you information about other earAccess® products or services. You can easily opt out from these emails.
If you have any questions, we give you the option to contact us via a form provided on the website. A valid email address is required to tell us who the request is from and to enable us to respond to it. Further information may be provided voluntarily. Data processing for the purpose of contacting us is carried out based on your voluntary consent. The personal data collected by us for the use of the contact form will be automatically deleted after completion of the inquiry you have made.
This website includes an online hearing screening test and hearing screening questionnaire. By using any of these you allow us to store and process the contact and medical data collected through them to follow up with you regarding your test results. We will treat these data as protected medical data, e.g. will safe them securely with restricted access. We will never share these data with other parties.
Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only transfer your personal data to third parties, if:
This is permitted by law and is required for the execution of contractual relations with you. We use the data you provide:
Facebook pixel advanced matching
We also use Facebook pixels. The provider is Facebook Inc., 1601 S California Avenue AVE, Palo Alto, California 94304 USA; information on data collection: https://www.facebook.com/policy.php; more information on data processing: https://www.facebook.com/help/186325668085084, https://www.facebook.com/about/privacy/your-info-on-other#applications as well as https://www.facebook.com/about/privacy/your-info#everyoneinfo.
The Facebook pixel allows us to improve our website and make it more interesting for you as a user. When you visit our website, the Facebook pixel is integrated directly by Facebook and can store a cookie on your device. If you subsequently log in to Facebook or log in to our site, the visit to our website will be noted in your profile. The Facebook pixel captures the following types of data:
We also use the “advanced matching” access function. This feature allows customer data such as first name, last name, email address, telephone number or Facebook IDs to be transmitted to Facebook and enhanced using existing tracking data. If you are registered with a service from Facebook, Facebook can associate the visit with your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that your IP address and other identifying features will be learned and stored. You can find further information on advanced matching at: https://www.facebook.com/business/help/611774685654668.
We have no influence on the extent and further use of the data collected by Facebook and therefore inform you in accordance with our knowledge.
You can object to collection by the Facebook pixel. You can also choose which types of ads you see within Facebook. To do this, you must go to the page set up by Facebook for this purpose and follow the instructions for setting usage-based advertising: https://www.facebook.com/settings?tab=ads.
The data processed by cookies is required for the purposes stated for the protection of our legitimate interests as well as of third parties.
In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, we have no control over these linked sites. If you use these links, you will leave earaccess.com, and we are not responsible for any content, materials, or other information located on the linked website. If you decide to check out any of the linked websites, you do so entirely at your own risk.
Links to social media
We do not use any Twitter or Instagram media plugins on our website. The icons shown are links to these social media sites only. Consequently, no data will be transferred to the servers of the above-mentioned providers unless you actively click on one of these links.
We use the commonly used SSL procedure (Secure Socket Layer) as part of visits to our website in conjunction with the highest level of encryption supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can tell whether a single page of our website is transmitted in encrypted form by the closed key or padlock icon in the address bar of your browser. We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.